VPP Licenses Not Showing Up in Meraki Systems Manager

After purchasing app license from the Apple Education Volume Purchase Program website the licenses should be available via the Systems Manager dashboard under MDM > VPP.  It may take some time for the transaction to be processed after making the purchase.  The license will not be available to Meraki until the transaction has completely processed.

The following steps can be used to force Meraki SM to sync the licenses with Apple VPP.

• Go to MDM > Meraki
• Click the Force sync now button on the upper right side of the window.

Once completed, the licenses that have been processed by VPP should now be available.  This process can take some time if you have several thousand licenses to sync.  I have seen it take over 30 minutes to complete with larger installations.