Friday, January 24, 2014

Restore Windows RT on an Asus VivoTab RT

We are currently piloting 30 ASUS VivoTab RT tablets.  The pilot was going pretty well, except for a couple devices displaying an error at startup, "Your PC needs to be repaired."

To repair the system we created a USB recovery drive from one of our working systems.

To perform the recovery:
  1. Connect the recovery drive to the VivoTab RT.
  2. While holding down the volume down button, press the power button.  Release both after the Asus logo appears.
  3. The recovery will then load.
  4. Select the US keyboard layout.
  5. Touch Troubleshoot
Reset your PC
  1. Tap Skip this Drive
  2. Tap Windows RT 8.
  3. A screen titled Reset your PC appears warning that all personal files and apps will be removed and all PC settings will be changed to their defaults.  Since there are no files that we need to backup click Next.  NOTE:  This will destroy all of the data on the device.  Be sure there is nothing on the device that you want before clicking Next.
  4. Touch Yes, repartition the drives.
  5. Touch Just remove my files.
  6. Touch Reset.
A black screen with the ASUS logo should be displayed with Resetting your PC and the status.

After the restore is complete Windows RT will prompt for region, language and other settings as usual.

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